Quality of services provided by health centers in Keerom regency should be evaluated periodically and continuously. The evaluation is intended to Puskesmas in Keerom can carry out the task and its role in improving the quality of public health. Evaluations are carried out not only by the internal but also needs to be done by others. The hope is to obtain objectivity penilaian..Untuk know the quality of care in health centers in Keerom, the necessary research using application Index, Importance Performance Analysis (IPA) and Diskriptif. Application of this method is done in order to determine the priority of attributes that must be corrected and provide recommendations for improvements in health center services in Keerom. From the results of the application of these methods can be seen the results of research to the health center in Keerom 1). People's satisfaction on the quality of public health services in Keerom obtained an average score of 2.9042 (Satisfied) whereas the hope of obtaining an average score of 3.8490 (important) so that the index of customer satisfaction with public health services in Keerom is 2.8691 (service PHC rated "Good"), 2) Customer Satisfaction towards service Quality Keerom, administrative services an average of 2.8003 (Good), medical service average score of 3.0606 (Good), service charges and drug 2.7160 ( good), Service BPJS / Askes 2.6667 (good). 3) Public perception of anti-corruption associated with the implementation of the health score of the average quality of service equal to 3.0114 (in the category Disagree means that society values Puskesmas in Keerom not happen opportunities of corruption), and the average expectation score by 2.3705 (Important), so that the satisfaction index of 3.0362 (public perception of anti-corruption behavior related to health service delivery in Keerom "Good")

Keywords: Customer Satisfaction, Index, Importance Performance Analysis (IPA), Descriptive, Puskesmas in Keerom Regency